Backup, backup, backup... Great catastrophies can be avoided using the simple strategy of backing up the correct files. What files are important in the Avaya IP Office system? This tip will walk you through all the details you need to keep your mission critical files safe. The Kitchen Sink...  You are on site and things don’t go as you expected them to. Here are some of the basics that you shouldn’t leave the shop without if you are going on an IP Office house call. Moves, Adds and Changes... Not everything is as simple as it looks. Avoid common mistakes made during MAC work.      Over the years, we have seen many, many IP Office systems, programmed more ways than you can shake a stick at. Some we look at and shake our heads, others we say, “hey, what a cool way to do that!” This page is dedicated to showing you some of the methods we have discovered over the years and why we use them. We’ll also show you what not to do... Caveat: All information presented here is for educational purposes only. Consult a certified professional before making any changes to your system. PhoneProgrammer.Net does not assume any liability for use of the information presented on this website. Design and Implementation A good framework is key to a phone system that is easy to maintain and manage over the years.     Programming Planner